How does contactless curbside pickup work?

All New Castle County Libraries are providing contactless curbside delivery of books, DVDs, and other media to library patrons. 

  1. Contact your library to place a hold on an item.
  2. You will receive a text or email notifying you that your hold is available for pickup. Call the library to schedule your pickup date. Pickup dates vary by library.
  3. Drive to your library pickup location. Signs will mark designated waiting areas for pickup. (Patrons using the Claymont Library will use the building’s drive-through window). 
  4. Once parked, contact the library and let them know your name, hold info, and your parking spot number.
  5. Staff will retrieve your checked out items, and bring them to your car. Remain in your vehicle with the trunk open, and your mask on. Library staff will place your items in the trunk and move away.

To find out more visit the Curbside Pickup service page.

Show All Answers

1. I don’t have a library card. How can I get one?
2. How does contactless curbside pickup work?
3. Can I print documents at the library?
4. Are there library resources I can access online?
5. Are you offering programs online?
6. Can I browse the library shelves?
7. Can I still access Wi-Fi?
8. Are you offering 3D printing?
9. What if my items are due? Will I accrue late fees?
10. How do I find employment with the libraries?
11. How do I renew an item?