New Castle, DE – New Castle County Department of Land Use remains open for business during the Coronavirus/COVID-19 health emergency. Every effort is being made to process land development applications and building permits, conduct inspections, continue planning projects, legislation, task forces, and address property maintenance concerns in a timely fashion without sacrificing the health, safety, and well-being of our residents, customers, and employees. Understandably as the health emergency continues to evolve, our response times may be delayed.
What we have done internally: We have educated our staff on proper hygiene, social distancing, self-quarantine in instances of suspected or confirmed contamination, and other guidance provided by the Centers for Disease Control. The Department has reduced or eliminated in-person meetings, opting instead for interactions via video and telephone conferencing as available, encouraging our on-line services and reduced non-essential business-related travel for all employees. Further, in accordance with County Executive Meyer’s directive: Every employee and member of the public will be required to use hand sanitizer or wash their hands upon entering any County facility; and there will be more frequent cleaning of our work areas, in various public-facing areas of the New Castle County Government Center.
What you can do: Adhere to social distancing practices and take advantage of convenient ways to conduct business with us by one of the following methods. Many of the Department’s services are available on-line.
If you must enter the New Castle County Government Center you will follow these procedures:
If you are dropping off an application, fees, or other paperwork, please put your materials inside the blue mailbox located inside the Government Center Public Lobby. A staff member retrieves any materials submitted daily.
Read more information here regarding our policies or visit the Department of Land Use website at www.newcastlede.gov/LU.