COVID-19: Library Information
To reduce the spread of COVID-19 (coronavirus) all New Castle County Libraries are temporarily closed until further notice, but we are excited to announce that beginning the week of June 15, New Castle County Libraries will start a Curbside Pickup service. Please see below for additional library service information.
Are there library resources I can access online?
Yes. New Castle County Libraries provide a wide variety of digital services and resources:
- Libby/Overdrive - Borrow eBooks and Audiobooks
- hoopla - Stream videos, TV shows, and music or borrow eBooks and eAudiobooks. No wait times
- Flipster - Read magazines online
- Access research databases
- Transparent Language - Learn over 127 languages
- Learning Express – Test prep materials and courses to help build core skills such as writing, math, and public speaking.
Are you offering any programs online?
Yes. New Castle County Libraries are streaming several programs using Facebook and Zoom. Visit our online calendar to see a complete list of all virtual programs being offered, both in New Castle County and throughout the state. We will continue to add to this calendar as new programs are confirmed.
What if my items are due? Will I accrue late fees?
The due dates for all checked-out circulating materials will be extended until after we reopen. No late fees should accrue on materials that were originally due during the closure period.
Can I return books to library book drops?
Library book drops are open, you can return your materials. Please note, returned items will be quarantined for three days before being checked in.
What if I have a hold ready for pickup?
Beginning in June libraries will contact patrons to schedule times for the items to be picked up using our Curbside Pickup Service. If you no longer want your hold, please contact your local library.
I don’t have a library card. How can I get one?
You can sign up online for a temporary library card.
My library card is expiring; can I renew it?
Yes. Visit our catalog, log into your account, and you will be prompted to renew your card. If you experience difficulties, contact your local library or visit Ask a Librarian Delaware for help.
What if I have a library question?
You can contact your local library by phone or visit Ask a Librarian Delaware to ask a librarian your question.
Can I still access Wi-Fi?
In addition to Wi-Fi in the libraries’ parking lots, New Castle County, in partnership with Verizon, Assurance Media, and Cisco-Meraki, is providing Wi-Fi hotspots. Users should remain in their vehicles while using the Wi-Fi hotspots. For more information, and a complete list of hotspots visit: https://www.newcastlede.gov/2015/Public-WIFI
What You Can Do to Keep Yourself and the Community Healthy
- Stay home as much as possible. Only go out for essential needs (or if you’re an essential worker).
- If someone is sick in your household, have them isolate to one room, and ideally have them use a separate bathroom.
- Clean frequently used surfaces regularly.
- Wash your hands for at least 20 seconds with warm water many times a day. Use hand sanitizer that is 60–90% alcohol-based.
- Cover your cough with a tissue or your elbow.
- Do not touch your face.
- Wipe down frequently used objects like your phone with an alcohol-based wipe.
- To help reduce the curve of coronavirus, stay at home whenever possible. If you do go out for an approved activity (things like going to the grocery store, pharmacy, picking up take out, or if you are an essential worker), be sure to maintain at least 6 feet of space between yourself and other people. Wash your hands when you return home.
- If you are not feeling well or experiencing flu-like symptoms. Contact your doctor. If you don’t have a primary care doctor, contact the Division of Public Health Call Center, 866-408-1899 or email DPHcall@delaware.gov.
COVID-19 and Health Information:
Delaware Department of Health and Social Services: COVID-19
Review FAQs, press releases, and other information related to COVID-19 (coronavirus) in Delaware.
Center for Disease Control
FAQs and detailed information related to COVID-19 (coronavirus).
National Library of Medicine
Medical literature on COVID-19.
Delaware LibGuide: COVID-19
Provides links to additional information are available resources.