Reference services are the backbone of the New Castle County TIPCat Libraries' information delivery.
Reference Desk
We don't just say, "Shhh!" We're here to answer your questions. Whether you want to know who were the only two people in U.S. history to be named General of the Armies, you need that critical last source for your paper, or just want a hint on a good summer read, our Reference services are available during our operating hours (listed here).
Consumer Health Librarian
New Castle County's consumer health librarian offers free, confidential, and expert assistance in navigating the sometimes overwhelming world of health and medical information to find you exactly what you need. E-mail the librarian with your health question, and you will receive a confidential response in whatever format suits you best: email, mail, or phone call.
Have a question that needs answering right now? Connect to AnswerONline: Delaware's 24/7 Virtual Reference Service and speak live with a Reference librarian. Sponsored by the Delaware Division of Libraries.
Electronic Reference
If e-mail's your thing, send your query to the AnswerLine. The AnswerLine electronic reference service gives quick, efficient responses to your reference needs - with the ease of an e-mail. This service is available for direct reference questions only.
New Castle County's consumer health librarian offers free, confidential, and expert assistance in navigating the sometimes overwhelming world of health and medical information to find you exactly what you need. E-mail the librarian with your health question, and you will receive a confidential response in whatever format suits you best: email, mail, or phone call.
24/7 Virtual Reference
If e-mail's your thing, send your query to the AnswerLine. The AnswerLine electronic reference service gives quick, efficient responses to your reference needs - with the ease of an e-mail. This service is available for direct reference questions only.