Individuals requesting copies of patient care reports filed by the New Castle County Paramedics may only do so with the patient’s permission or via a court order (subpoena) from a court with appropriate jurisdiction.

Essential Information

Requests for EMS records must contain the following information:

Name of the patient

Patient’s age and date of birth

Date and approximate time of day of the paramedic response

Address of the paramedic response

Type of incident (motor vehicle crash, difficulty breathing, etc.)

The request for records should also include contact information in the event further information is required to research the record.

What to Include

Requests for records must include the following items:

• An original copy of an Authorization for Release for Medical Records.

Click to Download ---> Authorization for Release for Medical Records

• Requests from individuals, whether the patient or an individual authorized by the patient, must include a photo copy of a government issued picture identification of the requesting individual, such as a driver’s license. If the request is on behalf of a patient who has died, the requesting individual must provide verification of power of attorney for the patient.

• Requests from law offices must include a letter of representation, to include a statement of whether New Castle County, the Emergency Medical Services Division and/or the paramedics are anticipated as parties to any potential legal action.

• A $25.00 records fee payable to “ New Castle County EMS”

Requests for patient care reports may be directed to:

EMS Records Custodian

Emergency Medical Services Division

New Castle County

Department of Public Safety

3601 North DuPont Highway

New Castle, DE 19720-6315

Format of Request

The Emergency Medical Services Division will only accept original copies of requests for patient care records. Fax or electronically sent requests or those missing any of the required items will not be processed.