Why am I sending my payments or correspondence to Philadelphia, PA?
New Castle County has contracted with Public Safety Corporation, based out of Waldorf, MD, to handle all maintenance, billing, and correspondence for the program. New Castle County provides Public Safety Corporation with a list of false alarm addresses on a daily basis which allows them to identify violations. The payments are sent to a lockbox in Philadelphia, and correspondence is forwarded to the Waldorf, MD, location.

Police Alarm Registration

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1. Why am I sending my payments or correspondence to Philadelphia, PA?
2. Why was the False Alarm Reduction Program developed?
3. Do I have to register my alarm?