Executive - Press Release

Posted on: July 19, 2013

Sign up for Smart911 and Save a Life

New Castle County Acting Emergency Communications Chief Jeff Miller reminded county employees and all citizens to take time to create a Public Safety Profile with the potentially life-saving Smart911.com.

Smart911 is the online software that allows citizens to create a Safety Profile for their household that includes any information they want 911 and response teams to have in the event of an emergency. When a citizen makes an emergency call, their Safety Profile is automatically displayed to the 911 call taker, allowing them to send the right response teams to the right location with the right information.

Responders can be aware of many details they would not have known previously, and now fire crews can arrive at a house fire knowing how many people live in the home and the location of bedrooms, EMS can be advised of allergies or specific medical conditions and police can have the photo of a missing child in seconds rather than hours.

Chief Miller also encouraged everyone to share this important information with friends and family over the weekend.

New Castle County Executive Tom Gordon had said that Smart911 was part of the County's good government initiative to put the citizens of New Castle County first at all times.

“Any day we can save lives is a good day, as far as I’m concerned, he said. "I commend Chief Miller for spearheading this effort.”

Please see the attached Smart911 documents for more information.

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