Executive - Press Release

Posted on: April 2, 2014

New Castle County Sewer Bill Deadline Arrives

New Castle County would like to remind residents that 2014 sewer service bills are due Monday, April 7. By law, any balance that remains on accounts as of April 8 will be subject to a 6 percent penalty, and a 1 percent penalty each month thereafter.

Residents can access their payment status and history on-line using the “parcel view” link (www.nccde.org/parcelview) on the County’s website.

Customers can take advantage of a variety of convenient, cost effective methods to ensure that their bills are paid on time. Payments are accepted in person at the New Castle County Government Center, 87 Reads Way, New Castle. Regular hours for the payment window are 8 a.m. to 4 p.m., Monday through Friday. On Friday, April 4 and Monday, April 7, the payment window will remain open until 6 p.m.

A drop box is available for check and money order payments 24 hours a day at the main entrance of the Government Center. Payments may also be mailed to:

New Castle County Sewer
P.O. Box 470
Claymont, DE 19703

In addition to paying by mail or in person, residents can pay their bill with a Discover Card by calling the New Castle County Office of Finance at (302) 323-2600. Discover Card charges customers a service fee that varies based on the amount of the bill. Other major credit cards are accepted through Paymentus, a third-party company that accepts Visa, MasterCard, Discover, American Express and electronic check. Paymentus can be reached on the Internet through the link on the New Castle County site (www.nccde.org), or by calling 1-877-225-7351.

For sewer service payments, Paymentus charges users a service fee of $5.25 for each transaction of $650 or less. Residents with questions concerning making payments through Paymentus may call its Customer Contact Center at 1-800-420-1663.

Customers who may have lost, misplaced, or didn't receive their bills, or who need additional information, can call New Castle County at (302) 323-2600 weekdays from 8:00 a.m. to 4:00 p.m.

-30-

Facebook Twitter Google Plus Email

Other News in Executive - Press Release

Isaiah Thompson.jpg

Plummer Center Escapee Captured

Posted on: June 10, 2015

NCCPD Officers Help Choking Child

Posted on: May 10, 2015

Statement on Ordinance 15-015

Posted on: April 14, 2015

New Castle County Dog Licenses Due March 2

Posted on: February 25, 2015

Board of Adjustment Meeting Canceled

Posted on: January 22, 2015

Square Dance At Carousel Park Canceled

Posted on: November 13, 2014

Square Dance At Carousel Park Canceled

Posted on: November 13, 2014

Crime Alert: Phone Scam

Posted on: June 10, 2014

County’s New Website Now Live

Posted on: March 18, 2014

New Castle County Dog Licenses Due March 1

Posted on: February 24, 2014

New Castle County open on time

Posted on: February 14, 2014

New Castle County under State of Emergency

Posted on: February 14, 2014

Christmas Tree Lighting at Glasgow Park

Posted on: December 4, 2013

NCCPD Investigates Harassment Complaint

Posted on: November 6, 2013

Senior Roll Call Saves Another Life

Posted on: September 17, 2013