Taxes

Check Your Payment Status


Taxpayers can access their property tax information and payment status online. Property owners who misplace or who do not receive their bills can download a printable version via the site, which also provides detailed account information including payment history and a breakout of specific charges for property, school, light, and crossing guard taxes. If your tax bills are paid by a mortgage company or bank, you are still responsible to make sure the bill is paid.

Methods of Payment


  • Walk-in payments are accepted at the New Castle County Government Center, located at 87 Reads Way in New Castle. Payments by cash, check, money order, and debit card are accepted. The payment window is open between the hours of 8 a.m. and 4 p.m., Monday through Friday.
  • A drop box is also available for making check and money order payments 24 hours a day at the main entrance of the New Castle County Government Center.
  • If you lose or misplace the self-addressed envelope that was sent with the bills, you can mail your payment to:
    New Castle County Taxes
    P.O. Box 430
    Claymont, DE 19703
  • Major credit cards are accepted through Paymentus, a third-party company that accepts Visa, MasterCard, Discover, American Express, and electronic check. You can pay your property and/or school tax online by clicking here, or by calling Paymentus toll-free at 1-877-225-7351. Paymentus charges users a service fee equal to 2.5% of the total payment. If you have any questions concerning making payments through Paymentus, you may call their Customer Contact Center at 1-800-420-1663.

Change to Discover Card Payments

Discover has discontinued the government payment program that New Castle County has been using to accept and process Discover Card payments by phone and at the New Castle County Government Center.  As a result, New Castle County will no longer be able to process Discover Card payments directly.  Customers can still use their Discover Card to pay tax or sewer bills, but will need to do so through our Paymentus payment platform. 

To make a payment with a Discover Card, customers may call Paymentus at (877) 225-7351, or through the County website by clicking here.  Paymentus charges users a service fee equal to 2.5% of the total tax payment.

Pre-Payment of Property Taxes


In an effort to assist customers in managing the amount of their annual property tax bill amounts, New Castle County allows you to pay on your account in advance.

Any advance payment made will post to your account as a credit and apply to the next bill generated on your account.  The County accepts “pre-payments” by all accepted payment types listed in the above “Methods of Payment” section.
 
You may also choose to make pre-payments through an online payment service, possibly through your bank.  If you choose to make payments to us in this manner, you will need to have your account number (for property tax bills, this is referred to as your “parcel number”), and our name and mailing address for payments.


You may get your account/parcel number from your bill or from our website. You may search for your account/parcel number on our website with your property address by clicking HERE.

Name and Address (For a PROPERTY TAX payment):

New Castle County Taxes
PO Box 430
Claymont, DE 19703

Billing Schedule

The Fiscal Year 2017 tax billing statements will be mailed on July 26, 2016, and should be received by August 8, 2016. If you do not receive your bill by August 8, call the New Castle County billing information line at 302-323-2600.


Both New Castle County and local school property taxes are due Friday, September 30, 2016. Any balances that remain on accounts as of October 1, 2016, are subject to a 6% penalty, and a 1% penalty each month thereafter.

Take a look at important tax dates for more information.


Tax Rates


View the current residential and commercial tax rates for the 2016 - 2017 tax year.

Questions


If you have questions, or need additional information, contact the New Castle County billing information line at 302-323-2600 or via email. You can also check out our frequently asked questions.